Managing Your Account
Managing your account in MATS consists of adjusting your personal info and settings, adjusting your map marker, changing your password, and submitting your certification forms.
How do I change my password
In order to change your password, login to MATS and then click My Account in the main navigation. From the account screen click the Password tab. From there you can enter a new password and submit the form.
Updating your personal info and settings
In order to change your personal info and settings, login to MATS and then click My Account in the main navigation. From there click Update Contact Info to bring up the settings form. Review and update the information you wish to change and click save.
Updating your map location
In order to change your map location, login to MATS and then click My Account in the main navigation. From there click on the map where your proctoring location is. If necessary you can use the plus (+) and minus (-) symbols to zoom in and out of the map. Once the marker is located at the correct location on the map, click the Update button below the map.
What if I want to proctor a single student
In order to proctor a single student you have two options. The first is to make your profile as private. As a private proctor, students will need to know your email address in order to find you in our system. In this way, you can control who can find you by informing the student directly. The other option is to set your max students in your settings to 1. In this way, only a single student will be able to select you as their proctor.
I don't want to be a proctor anymore
If you no longer wish to be a proctor, simply do not renew your certification after it expires. If you wish to be removed from our lists immedatly, set your profile status to private. Students will no longer be able to find you in our system.
I think my account may have been compromised
If you believe your account has been compromised, please contact us immediately at (855) 834-2370. Please update your password as soon as possible as well.